Privacy Policy

1. Information We Collect

Names
Email addresses
Phone numbers
Communication history
IP address and browser information (via cookies)

We do not knowingly collect sensitive personal data.

2. Legal Basis for Processing

Consent (e.g., for newsletter subscription)
Contractual necessity (e.g., to provide a service)
Legal obligation
Legitimate interests (e.g., site analytics)

You may withdraw your consent at any time by contacting us.

3. Use of Personal Data

Provide and maintain our services
Communicate with you
Improve website functionality
Comply with legal requirements
Prevent fraud and ensure security

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyse traffic. You can manage your cookie preferences through your browser settings or our Cookie Banner.

5. Sharing Your Information

Service providers (under contractual obligations)
Legal authorities when required
Business partners, in case of mergers or acquisitions

6. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, we delete or anonymize your data.

7. Data Security

We implement organizational and technical measures to protect your personal data. However, no system is entirely secure. You share information with us at your own risk.

8. International Transfers

If your data is transferred outside the European Economic Area, we ensure it is protected by adequate safeguards (such as Standard Contractual Clauses).

9. Your Rights Under GDPR

Access your personal data
Request correction or deletion
Object to or restrict processing
Data portability
Withdraw consent
File a complaint with a data protection authority

To exercise these rights, email us at info@relyonrelocation.com.

10. Do Not Track (DNT) Signals

We do not currently respond to DNT browser signals due to the absence of a uniform standard.

11. Updates to This Policy

We may revise this policy periodically. Changes will be posted on this page with an updated revision date. Material changes may also be communicated via email.

12. Contact Information

Email: info@relyonrelocation.com
Office RelyOn Relocation®: R. Samuel Gonçalves Sanches 19a, Estoril, 2765-280

By continuing to use our website or services, you acknowledge you have read and understood this Privacy Policy.

Effective Date: 1 May 2025